Inception CRM version 2024.5 makes the features you love even better

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Version 2024.5 brings important enhancements to Inception CRM’s Planner, My Work, Media, and Tasks modules, along with minor bug fixes, improvements, and optimizations.

Closing Days in Planner

Users can now close their days in the Planner. This change unifies day closing with activity completion in one place. It also removes the Closing Days feature from My Work.

Admins can orchestrate this switch as soon as their users are ready to make the change. Customers who prefer to continue closing days in My Work will still be able to do so.

A Closing Day button has been added to the Planner below the Calendar. Clicking this gives the user a summary of the day and lets them know whether the day can be closed.

More detailed media audits

Auditing of PDFs has been extended to include time on page, in addition to time spent within a file. This allows managers to see what content within a PDF was presented or viewed by a user, and for how long.

Data aggregated from presentations across the sales team reveals the top content used by your sales reps and the topics that best capture your customers’ interest.

Excerpt from a report displaying “time on slide” PDF presentation tracking

Better task management

Task types can now be enabled for selected user groups based on their roles. This lets companies decide who can create and assign particular task types and initiate task-specific workflows based on their role. 

Example of a task assigned by a manager to a rep

Support for more attachment and media file types


Users can now work with more file types in Media, as well as in Attachments. Previously, iOS and iPad users could only work with PDFs and image files. Now they can work with MS Office files (Word, Excel, and PowerPoint), iWork files (Pages, Numbers, Keynote), and video files (MP4, MOV) as well.

Supported file types on iOS and their icons in Inception CRM

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