Pharma CRM pricing from €40 per user/month, with clearly defined plans and no surprise add-on costs.
Inception CRM costs €40–€100 per user/month. Choose from four pharma CRM pricing plans: Core at €40, Essential at €60, Professional at €80 and Enterprise at €100. Standard support, hosting, storage, maintenance, updates, and validation are included.
Core
€40
per user/month
HCP and HCO profile management
Call planning and call capture
GDPR consent management
Update requests
Planner
Standard audit and compliance reports
Essential
€60
per user/month
CLM content and media
Engagement analytics
Dashboards
Virtual calls and remote detailing
Sample management
Warehouse management
Professional
€80
per user/month
Cycle planning
Task management
Expense diary
Sales analytics
Institution sales data
HCP self-service consent portal
Enterprise
€100
per user/month
Pharmacy order capture
MLR approval workflows
Events approval workflows
Contracts approval workflows
See exactly which Inception CRM modules are included in each plan.
| Module | Core € 40 /user | Essential € 60 /user | Professional € 80 /user | Enterprise € 100 /user |
|---|---|---|---|---|
| Search | ||||
| Profiles | ||||
| Updates | ||||
| Planner | ||||
| My Work | ||||
| News | ||||
| HCP Consent Capture | ||||
| Dashboards | — | |||
| Media | — | |||
| Virtual Calls | — | |||
| Warehouse | — | |||
| GDPR Web | — | — | ||
| Tasks | — | — | ||
| Cycle Plan | — | — | ||
| Expenses | — | — | ||
| Sales Analytics | — | — | ||
| Orders | — | — | — | |
| Projects and Approvals | — | — | — | |
| – MLR | — | — | — | |
| – Events | — | — | — | |
| – Contracts | — | — | — | |
| Modules included | 7 / 21 | 11 / 21 | 16 / 21 | 21 / 21 |
Standard support, updates, and new features are included without separate service fees.
Dedicated support
Dedicated account manager who is your stable point of contact
Support via phone, email, WhatsApp, Teams, and our ticketing system
Free 24/7/365 on-demand assistance for critical issues
Standard SaaS support
Issue resolution
Platform maintenance and updates
Hosting and data storage
Security monitoring and availability
SLA support through the ticketing system
New versions and upgrades
Automatic upgrades to new versions at no extra cost.
Leverage new features as soon as they become available.
Have your say: get your wish list on the roadmap. Every version includes new features most requested by customers to improve Inception CRM.
Number of countries and affiliates
Module scope
Data imports
Integration requirements
Platform administration
Data imports
Custom reports and dashboards
System consultations
Sales force effectiveness advisory
Dedicated account management
Support by phone, chat and online meetings
Tell us what your commercial teams need, and we’ll recommend the right modules, plan, and implementation approach.
Inception CRM costs between €40 and €100 per user/month, depending on the plan selected.
Licences are billed monthly per user. There are no per-call, per-HCP or data-validation fees.
Most mid-market pharma CRM implementations take between 4 and 12 weeks.
Standard support includes issue resolution, maintenance, updates, hosting, data storage, security monitoring, and ticketing support.
Yes. You can move to a different plan as your requirements change and evolve.
Inception CRM saves sales teams time while increasing their productivity, effectiveness, and efficiency.
