Inception CRM for pharma

A complete Life Sciences CRM solution for better HCP engagement 

A true pharma CRM for life sciences

Inception CRM is a robust pharma CRM designed for life sciences. It helps sales teams drive HCP engagement through precisely targeted messaging and a personalized approach that keeps your products top of mind every time they prescribe.

Turn HCP engagements into a rich source of relevant CRM insights  that you truly own

Customer Intelligence

Connect with HCPs that care

Get actionable insights from a pharma CRM search engine built for medical reps. Find the right HCPs to drive strategic engagement.

Focus on the right HCPs for your business

Target Groups keep reps focused on the best customers for your business.

Keep your customer data up to date

Updates makes it easy for users to add customers and update details on the go.

Time Management

Boost productivity

Give your medical reps a workflow-based pharma CRM planner that focuses their efforts on the actions that drive HCP engagement and sales

Create achievable, balanced cycle plans

Cycle Plan helps reps cover their territories more wisely with clear frequency goals for each customer.

Turn target lists into firm commitments

Visit the right customers with the right messages at the right time. Track progress and schedule calls easily.

Virtual Calling

Meet HCPs virtually right inside your CRM

Meet HCPs virtually within your pharma CRM. A built-in video platform for medical reps and healthcare professionals. Host HCP meetings. Deliver targeted presentations. Capture meaningful insights from every engagement.

Approved Content

Promote your brands effectively

Distribute approved content to medical reps using Inception CRM’s media publisher. Track the effectiveness of every file across all HCP engagement channels, from presentations delivered by reps to approved emails and links.

Track your promotional impact in real time

Track the impact of your media and how effectively reps present it. Use out-of-the-box reports to see where, when, and to whom users present content, from PDFs to CLM.

Send compliant emails effortlessly

Approved Email gives reps an easy, compliant way to stay in touch with customers between visits and see how they engage with the content you share.

Team Collaboration

Collaborate on tasks more effectively

Say goodbye to unread emails. Give reps and managers a better way to collaborate and coordinate over shared accounts with our all-new Tasks module.

Don't let a single task slip

From customer follow-ups to meeting plans, help your reps stay on top of their tasks with timely push notifications.

Stay on top of your to dos

Keep all your work tasks and to-dos in one place. Add comments and notes. Check them off when done.

Project Management

Manage life sciences events and approvals with ease

Ensure smooth collaboration across teams, from budgeted events to creating new promotional materials right inside your pharma CRM.

Create and manage contracts seamlessly

Contracts provides end-to-end support for multistage contracts. Link contracts to budgets, cost centers and payments for timely review.

Manage HCP consent compliantly

End-to-end consent management for HCPs. Configurable forms and workflows ensure compliance with privacy laws everywhere you do business.

Field Operations

Track expenses in your pharma CRM

Our expense diary helps medical reps efficiently capture and report expenses from the field. Link costs to products, customers, cost centers, and budgets. Track results via on-demand reports or import data directly to your accounting system.

Distribute samples compliantly

Ensure compliance with regulatory disbursement limits as well as company rules.

Motivate pharmacists with tailored orders

Help pharmacy sales reps craft attractive offers that get your products in stock in every pharmacy.

Analytics

Deliver insights life sciences sales teams can use

Keep users focused on the KPIs that matter the most. Inception CRM’s intuitive, information-rich dashboards and reports give medical reps and their managers on-demand insights they can use.

Help reps work smarter. Turn their insights into strategic advantages they can use.

Compete more effectively

Inception CRM helps every user, from med reps and KAMs to MSLs, engage HCPs more effectively.

Don't miss another opportunity

Use Inception CRM to reach the right prescribers and HCPs with the right messages at the right time.

Try Inception CRM for yourself

Veeva CRM is good. But Inception CRM is better. Users love it. Managers love it. See for yourself.

All the good news

Version 2025.1 brings several helpful improvements Inception CRM's Search, Announcements, Orders, and Update Request modules.
Version 2024.6 brings important enhancements to Inception CRM’s Search, Update Request, Contracts, Projects, and Orders modules.

Request a Personalized Demo

Learn how to improve customer engagement and boost sales team performance with Inception CRM.

Inception CRM for Pharma and Biotech

Get in touch for a personalized demo to see how Inception CRM can improve your sales

Inception CRM saves sales teams time while increasing their productivity, effectiveness, and efficiency.